Privacy Policy
Last Updated: March 1, 2026
1. Introduction
We are LWS Education, accessible at lwsed.com. We are an online education platform offering tutoring in Chess, Mathematics, English, and Generative AI for students aged 5–18.
Contact email: hello@lwsed.com
Location: Ludhiana, Punjab, India
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read it carefully.
2. Information We Collect
Information You Provide
- •Name, email address, and phone number
- •Age or date of birth
- •Parent/guardian details (for students under 18)
- •Payment information
- •Course and subject preferences
- •Profile photo (optional)
- •Messages sent via contact forms
Information Collected Automatically
- •IP address
- •Browser type and version
- •Device type
- •Pages visited and time spent on pages
- •Referring URL
- •Cookies and similar tracking technologies
Learning Data
- •Course progress and completion status
- •Quiz and assessment scores
- •Chess game records and ratings
- •Session attendance records
- •Tutor feedback and notes
3. How We Use Your Information
- •Provide and deliver tutoring services
- •Create and manage your account
- •Process payments and subscriptions
- •Personalize the learning experience
- •Track academic progress and generate reports
- •Communicate updates, schedules, and announcements
- •Respond to inquiries and support requests
- •Improve our services and develop new features
- •Comply with applicable Indian laws and regulations
6. Children's Privacy
- •Our services are used by students under 18 years of age
- •We require parental or guardian consent for students under 18
- •Parents/guardians can review, modify, or request deletion of their child's data by contacting us at hello@lwsed.com
- •We collect only the minimum data necessary to deliver our services
- •We are compliant with India's Digital Personal Data Protection (DPDP) Act, 2023
7. Data Security
- •HTTPS encryption across our entire platform
- •Secure authentication powered by Supabase
- •Role-based access controls for staff and tutors
- •Regular security reviews and updates
While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
8. Data Retention
- •Account data: Retained while your account is active
- •Learning records: Up to 3 years after last activity
- •Payment records: Retained as required by Indian tax law
You can request deletion of your data at any time by contacting us at hello@lwsed.com.
9. Your Rights
Under Indian data protection laws, you have the right to:
- •Access your personal data
- •Correct inaccurate or incomplete data
- •Delete your personal data
- •Withdraw consent for data processing
- •File a grievance regarding data handling
To exercise any of these rights, please contact us at hello@lwsed.com.
10. Third-Party Links
Our website and learning materials may contain links to third-party websites such as Lichess, Chess.com, and YouTube. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party website you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the revised policy.
12. Grievance Officer
- Name: Bhaskar Gupta
- Email: hello@lwsed.com
- Address: Ludhiana, Punjab, India
Grievances will be acknowledged within 24 hours and resolved within 30 days.
13. Contact Us
- Email: hello@lwsed.com
- Website: https://lwsed.com
This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.